Policy
Payment is REQUIRED after an appointment is book online.
for fingerprint services are
Refunds given ONLY for cancellations made at least 24 hours prior to scheduled appointment time for fingerprint services.
Clients are responsible for verifying where fingerprints are to be mailed.
NO SHOW policy will take effect if client is unavailable 15 minutes AFTER scheduled appointment time. Refund will be given for SERVICE ONLY.
Clients WILL be GIVEN a reprint FREE of charge if cards are rejected due to denied fingerprint impressions.
Clients have 45 days from the date the prints were taken to submit proof; such as documentation from the institution stating fingerprints were rejected.
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